1. Controller and scope
This policy describes personal information used in connection with databuy.pro, account access, orders and support. Contact DataBuy through the website's support chat for privacy questions and requests. A separately identified seller or payment provider may process relevant information under its own responsibilities and privacy notice. The domain identifies the website, not a separate legal person.
2. Information and purposes
Order and account information may include contact details, selected products, delivery references and account identifiers necessary for activation. Support processes messages and voluntarily provided attachments. Payment verification uses relevant provider or transaction references. Technical information may be used for security and service operation. Do not submit seed phrases, private keys, complete card details or unnecessary sensitive information.
Personal information is used for order fulfilment, applicable legal obligations, proportionate security and fraud prevention, and optional consent-based features where relevant. The applicable legal basis depends on the purpose and governing law. Purchasing a product does not constitute general consent to unrelated marketing.
3. Sharing and transfers
Information is shared only as necessary with the actual seller, fulfilment partners, support processors, payment providers and infrastructure services, or where lawfully required. Applicable contractual, data-protection and international-transfer requirements govern that sharing. A privacy request may ask for information about the processing relevant to that individual's order or account.
4. Retention and protection
Information is retained for the purposes for which it is collected and for applicable legal, accounting, security or claims requirements, then eligible information is deleted or anonymised. Access is limited by role and operational need. A deletion request may not remove records that must lawfully be retained. These policies do not claim a security certification or an unlimited retention right.
5. Rights and contact
Depending on applicable law, individuals may request access, correction, erasure, restriction, portability or objection, and withdraw optional consent. Support routes privacy requests to the responsible person and may verify identity proportionately. Applicable response periods govern handling. Internal review does not remove a right to complain to a competent supervisory authority.
