Information we process
We process information you provide when you create an account, place an order or request support.
- Account and contact details
- Order, product and fulfillment details
- Payment status and transaction references needed to verify a crypto payment
- Support messages and technical security logs
Why we use it
We use this information to provide the storefront, fulfill orders, prevent fraud, respond to support requests and meet applicable accounting or legal obligations.
Payment information
Crypto payments may be processed by an external payment provider or blockchain network. DATABUY does not need your private keys or wallet recovery phrase. Never send them to support.
Sharing and retention
Information is shared only with service providers required to run the store, verify payment, deliver a product or comply with law. We retain information only for as long as it is needed for those purposes.
Your choices
Depending on the law that applies to you, you may request access, correction or deletion of eligible personal information. Some order records may need to be retained for legal or fraud-prevention reasons.